SHOP NOW

Privacy Policy

Effective Date: November 3, 2026

Welcome to www.homegardeningdecor.com, operated by Tildenet Group Ltd. Your privacy is of paramount importance to us, and this policy is designed to clearly outline how we collect, use, store, protect, and manage your personal information when you visit our e-commerce platform, browse our curated home and gardening decor collections, make purchases, interact with our customer support, or use any features available on our website. As a team of home lovers and gardening enthusiasts, we have built this platform to help you fill every corner of your home and garden with soft natural warmth and carefully picked lovely decor pieces, and this Privacy Policy is crafted to ensure that your trust in us is always well placed. By accessing and using www.homegardeningdecor.com, you agree to all the terms outlined in this policy.

1. Information We Collect From You

We only collect information that is necessary to deliver a seamless, secure, and personalized shopping experience for every visitor and customer:

  • ‌Account and Registration Information‌: When you create a My Account profile on our website, we collect your full name, email address, chosen password, and optional contact preferences. This information helps you save your shopping carts, track order history, save preferred shipping addresses, and access faster checkout options for future purchases of our plant labels, plant display stands, garden decor and other gardening essentials.
  • ‌Transaction and Purchase Information‌: When you place an order on our website, we collect your full billing address, shipping address, telephone number, payment card details (processed exclusively through our certified, encrypted payment gateways), and order details including the specific items you purchase (such as our Premium Aluminum Plant Labels, Adjustable Multi Tiered Metal Plant Stands, Weatherproof Stone Garden Tags or eco-friendly bamboo gardening products), order value, and purchase timestamp.
  • ‌Communication Information‌: If you reach out to us via our contact email frondt@homegardeningdecor.com, call our customer support line on +44 1179341790, or submit a query through our “Contact” page, we collect the content of your messages, your contact details, and any additional information you voluntarily share with us to resolve your queries, address order issues, or provide after-sales support.
  • ‌Automatic Collected Data‌: When you browse our website, we automatically collect standard technical information including your IP address, browser type, device model, operating system, pages you view on www.homegardeningdecor.com, time spent on each page, click paths, and search terms you use on our store. This data helps us optimize our website performance, fix technical bugs, and curate better product recommendations for our gardening community.
  • ‌Voluntarily Shared Information‌: You may choose to share additional information with us when you leave product reviews, participate in our customer testimonial programs, sign up for our newsletter to receive updates on latest green essentials arrivals, or join our community discussions about home gardening decor. We will never misuse this information without your explicit consent.

2. How We Use Your Collected Information

All information we collect is used strictly for the purposes that support your shopping experience and maintain the high quality of service we promise to every customer:

  • To process and fulfill your orders: We use your transaction information, shipping address, and contact details to process your payment, arrange for the delivery of your purchased garden decor and plant care products, send you order confirmation notifications, tracking updates, and delivery alerts to ensure your items arrive safely at your doorstep.
  • To deliver personalized customer support: When you contact our team with questions about our weatherproof plant labels, multi-tiered plant display stands, return policies, or product specifications, we use your contact and order information to provide fast, accurate, and friendly support that resolves your issues quickly, in line with our brand promise of straightforward shopping and fast support.
  • To improve our website and services: The browsing and technical data we collect helps us understand how visitors interact with www.homegardeningdecor.com, so we can optimize our page load speeds, improve product navigation, add more gardening products that align with your needs, and build a smoother overall shopping journey for all home and gardening enthusiasts.
  • To send you optional promotional updates: If you have opted in to receive our newsletter, we will send you notifications about new arrivals of green essentials, exclusive discount offers, seasonal gardening tips, and updates about our latest curated garden decor pieces. You can unsubscribe from these marketing communications at any time, with no negative impact on your access to our store or existing order support.
  • To verify account security and prevent fraud: We use your account information, IP data, and transaction details to verify user identities, detect unauthorized access to your My Account profile, prevent fraudulent payment activities, and protect both your personal assets and the security of our entire customer community.
  • To publish authentic customer testimonials: If you give us permission, we may share your submitted product feedback (like the reviews from our customers Kalvin, John, Smith, Ankit, Verma and Mehta) on our website testimonial section, to help other gardening lovers make informed purchase decisions about our hand-picked decor items.

3. Information Sharing and Disclosure

We will never sell, rent, or lease your personal information to any third parties for their independent marketing purposes. We only share your limited necessary data under the following strictly controlled circumstances:

  • ‌With Trusted Service Providers‌: We share relevant information only with our vetted, compliant third-party partners who help us operate our e-commerce platform and fulfill your orders. These partners include encrypted payment processors, regulated shipping and logistics providers, website hosting services, and IT maintenance teams. All of these partners are bound by strict data protection agreements that require them to protect your personal information and only process it according to our explicit instructions, never for their own unrelated purposes.
  • ‌For Legal Compliance and Safety Protection‌: We may disclose your personal information if required to do so by applicable laws, government regulations, valid court orders, or official legal requests. We may also disclose your information to protect the rights, property, and safety of our website, our customers, our staff, or the general public, including situations where we need to prevent fraud or unauthorized activities that threaten the security of our store.
  • ‌In the Event of Business Transition‌: If our business undergoes a merger, acquisition, or full or partial sale of assets, your personal information may be transferred to the succeeding business entity, which will continue to be bound by the terms of this Privacy Policy, or an updated version of the policy that will be notified to you in advance.
  • With your explicit consent: We will share your information for any other purpose only when you have provided clear, written, opt-in consent for that specific data sharing activity.

4. Data Storage and Security Protection

We take the security of your personal information extremely seriously, and implement industry-leading technical and organizational measures to keep your data safe:

  • All your personal and transaction data on www.homegardeningdecor.com is encrypted via secure SSL connections during transmission, and sensitive payment card information is never stored on our own servers, instead processed exclusively through PCI DSS certified payment gateways that meet global highest security standards for payment data protection.
  • Our servers that store your non-payment personal information are located in secure, monitored data centers with 24/7 physical access controls, firewalls, and regular security vulnerability scans, to prevent unauthorized access, data leakage, alteration, or destruction.
  • Our internal team has strict limited access permissions to your personal information: only the customer support, order fulfillment, and technical staff who need to process your requests are granted access to relevant parts of your data, and all team members are required to follow strict data confidentiality rules under our internal privacy training programs.
  • We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, including processing your orders, maintaining your active account, resolving any post-order disputes, and complying with our legal tax, accounting, and record-keeping obligations under UK regulations. After the required retention period ends, we will securely delete or anonymize your personal information in full.

5. Your Rights Over Your Personal Information

Under applicable data protection laws, you hold full set of rights over your personal information stored on our platform:

  • ‌Right to Access‌: You can log into your My Account profile on www.homegardeningdecor.com at any time to view all of your personal information we hold, including your order history, saved addresses, and account details. You can also send us a request via frondt@homegardeningdecor.com to receive a full copy of all your personal data in a structured, machine-readable format.
  • ‌Right to Correction‌: If you find that any of your personal information in our system is incomplete, inaccurate, or outdated, you can edit and update the relevant details directly in your account settings, or contact our customer support team to help you correct the data immediately.
  • ‌Right to Erasure‌: You have the right to request that we fully delete all of your personal information from our systems, under circumstances including when the information is no longer needed for the original purposes we collected it for, or when you withdraw your consent to our data processing. We will process your request within the time period required by applicable law, apart from information we are required to retain to meet legal regulatory obligations.
  • ‌Right to Restrict Processing‌: You have the right to request us to temporarily stop processing your personal data in scenarios such as when you contest the accuracy of the data, when our processing is unlawful, or when you no longer need the data but we require it for legal claim purposes.
  • ‌Right to Object‌: You can object to our processing of your personal information for direct marketing purposes at any time, with no additional conditions. You can also object to our processing based on our legitimate business interests, and we will pause the processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms and interests.
  • ‌Right to Withdraw Consent‌: If you have previously given us consent to process your personal information for any specific purpose, you can withdraw that consent at any time, which will not affect the lawfulness of any processing we completed before your withdrawal of consent.

If you wish to exercise any of the above rights, you can submit your request by emailing us at frondt@homegardeningdecor.com, or call our support team at +44 1179341790. We will respond to your verified request no later than one month after we receive it.

6. Cookies and Similar Tracking Technologies

www.homegardeningdecor.com uses cookies and similar small tracking files stored on your device to make your browsing experience more convenient and personalized:

  • ‌Necessary Functional Cookies‌: These cookies are essential for the basic operation of our website, they allow you to add items to your cart, proceed to checkout, log into your account, and use all core e-commerce functions. Without these cookies, our website cannot provide the seamless shopping services you expect.
  • ‌Performance Cookies‌: These cookies collect anonymous information about how visitors use our website pages, to help us track which pages work well and which parts need optimization, so we can continuously improve our website loading speed and user experience.
  • ‌Functional Cookies‌: These cookies remember your preferences when you visit our website, such as your preferred language, saved cart items, and custom display settings, to make your next visit to www.homegardeningdecor.com more convenient without requiring you to re-enter previously set preferences.
  • ‌Marketing Cookies‌: These cookies are used to show you relevant product advertisements for our gardening decor and plant care items on third party platforms, tailored to your browsing interests on our site. You can choose to opt out of marketing cookie tracking at any time via the cookie management settings on your web browser.

You can adjust the settings on your browser to refuse all or part of cookies, but please note that disabling necessary cookies may cause some core functions of our website to become unavailable, and will affect your shopping experience when browsing our plant labels and plant display stand collections.

7. Policy For Minors

www.homegardeningdecor.com is a home and gardening decor e-commerce platform designed for use by adults aged 18 years and above. We do not knowingly collect any personal information from children under the age of 16. If you are a parent or guardian and find that your child has provided us with their personal information without your consent, please contact us immediately via frondt@homegardeningdecor.com, and we will take immediate steps to delete all relevant data from our servers as soon as possible.

8. Updates to This Privacy Policy

We may revise and update this Privacy Policy from time to time to reflect changes to our business operations, new legal regulatory requirements, or updates to our website service features. When we make material changes to this policy, we will update the “Effective Date” at the top of this page, and post a prominent notification on the homepage of www.homegardeningdecor.com to inform all our customers about the updates. We encourage you to review this Privacy Policy periodically whenever you visit our website, so that you stay fully informed about how we protect your personal information. Your continued use of our website after the effective date of the updated Privacy Policy will be regarded as your acceptance of all the revised terms.

9. Contact Us For Privacy Related Queries

If you have any questions, concerns, or complaints about this Privacy Policy, or about how we process and protect your personal information, you can reach out to our data protection team through the following channels at any time:

  • Email: frondt@homegardeningdecor.com
  • Telephone: +44 1179341790
  • Postal Address: Tildenet Group Ltd, Journal House, Hartcliffe Way, Bristol BS3 5RJ, UK

We will respond to your privacy related inquiries as quickly as possible, and work with you to resolve any concerns you may have about your data privacy on our platform.

At www.homegardeningdecor.com, we truly know your green living needs, and we are committed to making every part of your experience with our warm small gardening decor pieces safe, delightful, and respectful of your privacy, as we help you make every corner of your home and garden bloom warmly with soft natural warmth.